Reviews

Absolutely amazing! I dont often leave reviews, but wanted to take the time here to provide feedback on Excel Heating and Cooling. I will probably also try to do so on other external sites. I experienced some challenges with our new house build HVAC system. We have a beautiful house, but a subpar installation for HVAC, plus some upgrades we wanted to make before finishing the basement. When we went through the original build process talking to higher end custom builders, one name kept popping up for their HVAC subcontractor Excel. So I knew who to call when ready. I have had the Excel team do several projects, including zoning the basement, installing a whole house dehumidifier for the basement, winter humidifier and some improvements/repairs. I have total peace of mind and comfort now! The Excel team has amazing expertise and superb customer service, as well as reasonable pricing. I was told by several builders they are the best in Indianapolis and my experience supports it. Choose Excel with confidence!

Highly recommend Excel Heating and Cooling! I wrote similar review on their web site you can read there, but wanted also to tell our story on Google. After speaking with several builders, one name kept coming up - Excel Heating and Cooling. I was told they are the best in Indy and my experience substantiates what I had heard. We had them rework our HVAC, zone the basement, install humidifier and dehumidifiers and more. I was tired of problems from improper humidity in the house and poor install from another company, plus wanted some upgrades. They delivered with unbelievable expertise and professionalism; superb customer experience and at a reasonable cost. We are finally comfortable in our house and with peace of mind it was all done right! I cant recommend Excel enough. We recommend them to everyone! Hire Excel Heating and Cooling with confidence!

Excellent customer service!

They are very nice, prompt, thorough, reliable and detailed.

Eli was at my home to service my furnace today. He was very professional and kind. He had worked on my air conditioner last summer. It was wonderful to see a familiar face when I needed help! Hes a great employee. Thank you so much for your prompt assistance!

Excel Aire is now my go-to HVAC company after the amazing job they did with my furnace replacement. Courteous and professional technicians, affordable prices, and amazing service.

I've used Excel at three different houses. They are excellent.

Have been using them for many years with out any issues. Highly recommend them. Austin is the one that usually comes to the house and he is awesome.

We are very pleased with our new furnace and air conditioner system. For the first time in years, we have consistent and steady heating and cooling with no temperature gradients between rooms or between upstairs and downstairs. Their service technicians and sales folks are all very professional and helpful.

I have used Excel Heating and Cooling for many years. After 18 years my heat pump went out during this very cold period. The new unit was to be moved to the garage from the attic and required moving the outside unit as well to be more efficient. This was a 2 day job and couldnt have been completed by a more knowledgeable hardworking crew. I have nothing but great things to say about Excel and Larrys employees. I will never have anyone else service my heat pump.

Efficiently provided semi-annual inspection and service in a professional manner.

Day before Christmas Eve and furnace dies. Once again (customers for many years), the Excel team comes through and gets the furnace replaced. These guys care and top notch pros!

Efficiently provided semi-annual inspection and service in a professional manner.

My furnace stopped working last night and I found Excel Heating & Air Conditioning on google and decided to give them a call. They were able to get it fixed the same day. I am so thankful that they were there for me and would recommend them to anyone looking for furnace repair or replacement service.

I have used Excel Heating and Cooling for many years. After 18 years my heat pump went out during this very cold period. The new unit was to be moved to the garage from the attic and required moving the outside unit as well to be more efficient. This was a 2 day job and couldnt have been completed by a more knowledgeable hardworking crew. I have nothing but great things to say about Excel and Larrys employees. I will never have anyone else service my heat pump.

I had a problem with my furnace and called this Excel. After giving us a very reasonable quote on a furnace replacement instead of a repair on my unit that was 20 years old, I decided to go ahead with the quote. My new furnace has no problems whatsoever and it runs smoothly without any noise. I will definitely continue you to use them in the future.

Day before Christmas Eve and furnace dies. Once again (customers for many years), the Excel team comes through and gets the furnace replaced. These guys care and top notch pros!

First of all they were on time! They are efficient, thorough and they got it done in three hours. Professional and hard-working!

The person who answered the phone was friendly and efficient and got my appointment for a furnace checkup scheduled quickly. They called ten minutes before the technician arrived to let me know he was on his way. The technician was thorough and friendly. I would hire them again.

We live at Cordry Sweetwater Lakes and have been a very satisfied customer of Excel Heating & Air Conditioning for over 15 years. We have had a yearly service contract with them getting professional and quality maintenance in the Fall and Spring each year. On the rare occasion we have an issue outside of the maintenance, they have always worked us into a short term schedule to address our needs with our dual heat (propane and electric) and air conditioning system. During our last scheduled maintenance there was an issue identified with our heat exchanger and the propane that could have been a serious issue for us if not identified. Their team mitigated the immediate risk with the heat exchanger and propane which allowed us to be able to continue to safely use our system on full electric in the short term. We had a new heating system professionally installed yesterday within a week yesterday. We have great confidence in the full Excel team and are very grateful we began using their service 15+ years ago. They are definitely a customer first company.

Ive used Excell at three different houses. They are excellent.

Have used Excel for years for maintenance and eventually replace the furnace and central air a couple of years ago. Everyone I've worked with other the years has been great. Each has been responsive and professional - no matter the day or hour I've needed to call. Thanks to the team at Excel!

Have been using them for many years with out any issues. Highly recommend them. Austin is the one that usually comes to the house and he is awesome.

These folks are the best. We bought the system from Excel and it has proved to be nearly trouble free. All of their service people are excellent. We wouldnt go anywhere else.